所有订单满200 美元即可免费送货。仅限本周

Willmoso 30-Day Warranty

Our warranty applies to providing the “Right Products,” meaning we do not accept refunds for incorrect sizes! Ensure that you check the correct size before ordering. If you’re unsure how to check, contact us, and we’ll be glad to help.

After purchasing, we do not accept refunds or returns for unsuitable sizes! We’ll confirm all details to ensure the right fit.

No Returns & Refunds

We do not provide returns or refunds for incorrect sizes. After your purchase, we’ll confirm all details with you. Once you receive the package, we will not accept returns or refunds for the wrong size, as we’ve confirmed the details beforehand.

 

Late or Missing Refunds (If Applicable)

If you haven’t received a refund, first check your bank account again. Then, contact your credit card company, as there may be a delay before the refund is posted.
Next, contact your bank, as there is often processing time before a refund is posted. If you’ve done all of this and still haven’t received your refund, please contact us at iris.liang57@gmail.com.

 

Exchanges (If Applicable)

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us atiris.liang57@gmail.com.

 

Sale/Promotion Items (If Applicable)

Only regular-priced items can be refunded. Unfortunately, sale items cannot be refunded.

Can I Cancel My Order After It Has Been Placed?
If you cancel your order before it has been processed or shipped, you will be charged a 30% cancellation fee to cover restocking fees and refund charges by credit card companies. We cannot cancel orders that have already been processed or shipped.

Invalid Reasons:

Buyer No Longer Wants the Items: This is a common issue we cannot honor if we wish to continue offering great value at the Willmoso Shop. Make sure you want the items before submitting an order. Once an order is placed, you enter into a legally binding contract to purchase all items in that order.

Buyer Found Cheaper Items Elsewhere: Buyers should be confident in their decision before submitting an order. Once an order is placed, a legally binding contract is established to purchase all items in that order.

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